Refund policy
Return and Refund Policy
At ITS YOU, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
- Eligibility: Items must be returned within 7 days of purchase, unworn, unwashed, and in their original packaging with all tags attached.
- *Non-Returnable Items:* Certain items such as final sale products, and custom orders cannot be returned.
Return Process
1. Contact our customer service team at Contactus@wearitsyou.com or 9717733270 to initiate a return.
2. Pack the items securely and include your original receipt or order confirmation.
3. Ship the package to the address provided by our team.
Refunds
- Once we receive your return, we will inspect it and notify you of the status of your refund.
- Approved refunds will be processed within 15 days to the original payment method.
- Shipping costs are non-refundable.